bugzilla bugzappers?

"Jóhann B. Guðmundsson" johannbg at gmail.com
Thu Nov 4 22:45:05 UTC 2010

On 11/04/2010 07:47 PM, Matt McCutchen wrote:
> If someone else cares and retests, they ideally
> would be able to reopen it, but Bugzilla currently doesn't allow that

Somebody can correct me if I'm wrong but as I recall we changed that 
( should be a discussion about this in this list archives or on the test 
list archives or QA meetings log even  )

If I can recall correctly the problem was that the ( new/inexperienced  
) reporters were constantly opening bugs maintainer(s) closed due to 
misunderstanding of the underlying problem or simply disagreement 
between them and they were constantly changing severity and priority of 
bugs which maintainers use to prioritise their own work flow .
( new/inexperienced reporters had a tendency to think the bug they 
experienced was the most severe one )

Conscious was reached to strip those rights from the reporters and 
triagers by default and if/when they joined certain fas group(s) they 
would gain that access.

This move generally improved interaction between reporters/triagers and 
maintainers/packagers and so far you are the only one I've noticed that 
mentions the lack of the ability to do this in our bugzilla.

I think the general practice between reporters is to file a new report 
and mentioning regression and refer to the old bug in that report since 
commenting on a closed bug may not have the ( current ) maintainer(s) 
still subscribed to it.

Maintainers themselves can then decide if they want to reopen the old 
one and mark the new one as duplicate or keep it a separated bug.


     Dont hesitate to correct me if memory has been playing tricks on me 
and this discussion and relevant action never took place this is all 
very vague to me.. .

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