Marking zapped bugs

Alexander Kurtakov akurtako at redhat.com
Fri Nov 5 07:16:58 UTC 2010


> > On Thu, 04 Nov 2010 16:10:17 -0400, Matt McCutchen wrote:
> > > On Thu, 2010-11-04 at 09:38 -0700, Adam Williamson wrote:
> > >> The practical point is that F12
> > >> is about to go EOL which means the bug must be closed...
> > > 
> > > Why?  Obviously it needs to be clear that nothing further should be
> > > expected from the maintainer unless/until the version is bumped.  But
> > > the project can choose to indicate that by closing the bugs as WONTFIX
> > > or some other way, e.g., another resolution or by customizing Bugzilla
> > > to show a notice on bugs that are open against an EOL version of
> > > Fedora. Personally, I dislike the use of WONTFIX because
> > > philosophically I think it doesn't fit, and practically it makes
> > > zapped bugs impossible to distinguish from real WONTFIX bugs in
> > > searches
> > > (https://bugzilla.redhat.com/show_bug.cgi?id=528319).
> > 
> > This is my problem with the auto closing also.  Leaving a bug open allows
> > a more dedicated maintainer to come along (even years later) and actually
> > fix or even apply patches that are still relevant without wasting time
> > with bugs that we're actually looked at and legitimately closed.
> 
> Years later pretty much every bug will be irrelevant thanks to the
> underlying changes that happen with every release and asking submitters to
> verify that the bug is still there is the right way to go. After all 8 out
> of 10 abrt submitted bugs against Eclipse stays months with questions and
> needinfo flags and no response from submitters.
> Note that I'm not saying these bugs shouldn't be submitted sometimes even
> just because for the 2 submitters that answer questions but I definitely
> don't want to waste my time closing the rest of them.
> "Although we aim to fix as many bugs as possible during every release's
> lifetime, sometimes those efforts are overtaken by events. "
> This is the best we can do no matter what we want to do!
> 
> P.S. Believe me having open bugs that both the packager and the submitter
DON'T care for (sorry for the typo)

> care for are useless and these are the kind of bugs that get auto closed.
> If one of them cares he will change the version flag. Oh and looking at a
> list of hundreds bugs makes things close to impossible to put priorities,
> fix and improve the situation.
> 
> Alexander Kurtakov


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