Why should I ever bother filing another bug?

Digimer linux at alteeve.com
Mon Nov 8 00:07:08 UTC 2010


On 10-11-07 07:00 PM, Felix Miata wrote:
> https://bugzilla.redhat.com/show_bug.cgi?id=623742 was duped to newer bug 
> https://bugzilla.redhat.com/show_bug.cgi?id=624297
> 
> The older:
> 
> 1-began life with equivalent summary: "system-config-display fails "
> 
> 2-contains same comment 0 information as the latter
> 
> 3-was directed to be filed by triagers on IRC
> 
> 4-has 48 CCs
> 
> If bug fixers plan to only fix bugs they themselves file or randomly choose 
> to attach patches to, there's no need for anyone else to file bugs, as the 
> fixers obviously can't be bothered to see what bugs already have been filed. 
> They might as well be the only testers too.
> 
> If I was a regular triager in Redhat's Bugzilla, this would put an end to it.

I've personally filed a good number of bugs that have, in fact, been
resolved and closed. I've also posted bugs that have never been acted on.

Generally, the more detailed your bug is, specifically in regards to how
to reproduce it, the more likely it is that it will be acted on. I
suspect that most of the bugs that are submitted by redhat folks
themselves get dealt with because they know what other developers want
and need in a bug.

Try popping by IRC and asking why a particular bug hasn't been acted on.
If it's a lack of time, then there you go. If it's a lack of information
though, then someone might be able to help guide you as to what else is
needed. You can also reply to your own bugs asking for follow-up.

Regardless, I am certain that the developers appreciate people who
attempt to submit bugs more than users who don't even bother.

-- 
Digimer
E-Mail: digimer at alteeve.com
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