Why should I ever bother filing another bug?

Jeff Raber jeff.raber at gmail.com
Wed Nov 10 04:10:20 UTC 2010


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On 11/09/2010 04:05 PM, "Jóhann B. Guðmundsson" wrote:
> On 11/09/2010 09:40 PM, Adam Williamson wrote:
>> On Tue, 2010-11-09 at 21:31 +0000, "Jóhann B. Guðmundsson" wrote:
>>> On 11/09/2010 07:50 PM, Adam Williamson wrote:
>>>> In practice, we run very few metrics on Bugzilla
>>> This is the problem we should be gather all kinds of bug metrics and
>>> general component activity from bugzilla.
>>>
>>> This is very vital information for QA group to harvest and have.
>>> ( without it we cant find the areas were both parties can do better. )
>>>
>>> And since there is general will amongst reporters that this information
>>> is collected this I maintainers if they are opposed that this
>>> information will be harvested?
>>>
>>> If so why?
>> no-one's opposed to it. Just no-one's actually stepping up to do it.
>> We've had three attempts so far within bugzappers to get metrics going,
>> and it never works out, because no-one follows through. Demanding that
>> it happen is not going to magically make it happen; someone has to do
>> the work.
> 
> Do you have any links to the bugzappers discussions about this and the 
> code that was used in these attempts?
> 
> Do we have access to bugzilla clone to test against?
> 
> JBG

For the latest attempt at getting some useful 'metric' data from
bugzilla see: http://fedoraproject.org/wiki/BugZappers/Metrics
and http://fedoraproject.org/wiki/Talk:BugZappers/Metrics

(Those pages are fairly specific to trying to quantify the amount/impact
of the work that the triagers are doing.)

Additionally, bugzilla's report.cgi is worth looking at.  As an
example: The number of 'Triaged' Bugs CLOSED in the last 90days with
breakdown by resolution[1].

- -Jeff

1:
https://bugzilla.redhat.com/report.cgi?x_axis_field=resolution&query_format=report-table&classification=Fedora&product=Fedora&bug_status=CLOSED&chfieldfrom=-90d&chfieldto=Now&chfield=bug_status&chfieldvalue=CLOSED&format=table&action=wrap&field0-0-0=keywords&type0-0-0=substring&value0-0-0=Triaged
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