Receiving bugs from "Crash Catcher" with [faf] in the subject line

[Adam Williamson]

On 22/04/13 10:55 AM, Rave it wrote:
> Am Mon, 22 Apr 2013 16:37:34 +0000
> schrieb devel-request at lists.fedoraproject.org:
>
> For me as compiz maintainer those info's are complete useless whithout
> having more infomation what the user did if abrt would trigered.
> Maybe thy played arround without knowledge about the programm and did
> wrong things?
> Better the abrt guys forced the user to write what they did if abrt
> trigger a alarm.
> For me a bug whithout a comment isn't a bug.
> And honestly, if i get such bugs without a comment, i asked the user
> friendly what they did.
> In case of 50% i get no answer.

abrt catches *crashes*. Code should really never crash. Even if the user 
'did something wrong', that's not an excuse for crashing. You might need 
more info on what the users did in some cases to diagnose the crash, but 
a crash is basically always a bug.
-- 
Adam Williamson
Fedora QA Community Monkey
IRC: adamw | Twitter: AdamW_Fedora | identi.ca: adamwfedora
http://www.happyassassin.net