Better irc policies?

[Richard W.M. Jones]

On Wed, Jun 10, 2015 at 01:50:31PM -0700, Gerald B. Cox wrote:
> On Wed, Jun 10, 2015 at 1:27 PM, Andreas Tunek <andreas.tunek at gmail.com>
> wrote:
> 
> > Yeah, you have to do a lot of quite complicated stuff before you can
> > register and get any support via irc. To register to this mailing list
> > you just send an email (or can you fill in a form as well).
> >
> 
> Complicated is relative.  If you don't understand how it works, it's best
> to research.  There
> are many guides a google search away.
> 
> IRC can be helpful for support, but being interactive you're assuming that
> someone is standing by
> waiting for you to ask a question - which may or may not be the case.  IRC
> is more functional for online
> meetings and group discussions.  Mailing lists, forums, bugzilla, etc. are
> better for support and investigation of issues.

Also IRC is either not archived and made searchable, or where it is
archived it's usually hard to follow the conversation thread.

Therefore we answer questions on IRC over and over and over again.
(In #libguestfs I try to add such questions to our FAQ, when I have
the time and remember to do it).  https://ask.fedoraproject.org or
mailing lists are a much better solution.

Rich.

-- 
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