"Your Outstanding Requests" on closed bugs

[Josh Boyer]

On Mon, Mar 30, 2015 at 4:37 PM, Adam Williamson
<adamwill at fedoraproject.org> wrote:
> On Mon, 2015-03-30 at 16:17 -0400, Neil Horman wrote:
>> On Mon, Mar 30, 2015 at 11:27:17AM -0700, Adam Williamson wrote:
>> > On Mon, 2015-03-30 at 09:55 -0400, Paul Wouters wrote:
>> > > On Mon, 30 Mar 2015, Michael Cronenworth wrote:
>> > >
>> > > > On 03/30/2015 08:39 AM, Paul Wouters wrote:
>> > > > >
>> > > > > There are currently no flags set at all.
>> > > >
>> > > > Check the flags on the attachment itself (your second link).
>> > >
>> > > Ohh. there is shows up. How odd. Thanks. Now at least I know how
>> > > to get rid of it, although I think it should clear out all
>> > > requests
>> > > for closed bugs.
>> >
>> > This in practice isn't a safe assumption. People do legitimately
>> > discuss closed bugs, including requesting and providing
>> > information.
>> > "Closed" does not always imply "no further discussion is needed or
>> > desired".
>>
>> I would assert the opposite to be true.  That is to say a state of
>> "closed" by
>> definition implies that a bug no longer needs discussion or
>> consideration.  In
>> the converse, a bug that is still receiving updates in the form of
>> comments,
>> likely should not be in the state "closed".
>
> Dictating use of BZ is usually a futile effort, in Fedora. We have a
> policy on it which is in practice rarely observed by anyone. What
> should or should not be the cause is pretty much moot: what *is* the
> case is that it makes sense to some of our BZ users to not treat
> CLOSED in the way you advocate. BZ is, fundamentally, a tool, and
> tools usually get used in the way that makes sense to the user.

Ah, so true.  Except "user" is just as ambiguous as bug state.  The
component owner is just as much a user as the reporter.  It might make
sense to one user to not discuss bugs in CLOSED where to another user
it does.  Having the metadata around the bug editable by anyone is
really kind of a bad design.  So much confusion.

TLDR; bugzilla is terrible (but it's the best thing we have).  The
only data that actually matters is that which is contained in the
comments section, and even that is pretty suspect most days.

josh