redhat bugzilla probs

[Stanislav Ochotnicky]

tl;dr: bz is back up and root cause has been identified and fixed (for
this outage type at least)

Update from admin team:
Bugzilla has been brought back up.  OOM crashes in the database have
been traced to a specific query which was thought to be causing problems
in previous incidents due to a missing table.  The removal of that data
error allowed this query to run and was causing the services to fault.
The data error has been reintroduced as a blocking mechanism to restore
service.


On Tue 29 Sep 2015 04:33:42 AM CEST Ralf Corsepius <rc040203 at freenet.de> wrote:

> On 09/21/2015 03:38 PM, Ralf Corsepius wrote:
>> Hi,
>>
>> When trying to file a BZ, bugzilla just greeter me with this:
>>
>> <snip>
>> Proxy Error
>>
>> The proxy server received an invalid response from an upstream server.
>> The proxy server could not handle the request POST /post_bug.cgi.
>>
>> Reason: Error reading from remote server
>>
>> Apache Server at bugzilla.redhat.com Port 443
>> </snip>
>
> Right now, it is happening, again - Same error as last week:
>
> <snip>
> Proxy Error
>
> The proxy server received an invalid response from an upstream server.
> The proxy server could not handle the request POST /show_bug.cgi.
>
> Reason: Error reading from remote server
>
> Apache Server at bugzilla.redhat.com Port 443
> </snip>
>
> Ralf
>
>
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--
Stanislav Ochotnicky <sochotnicky at redhat.com>
Business System Analyst, PnT DevOps PMO Team - Brno

PGP: 7B087241
Red Hat Inc.                               http://cz.redhat.com