Bugzilla assistance

[Timothy Murphy]

Karsten Wade wrote:

> Don't worry, it's good to ask and keep everyone from assuming too much
> about this group. :)
> 
>> but are you just talking about bugs in documentation?
> 
> Yes.  Bugs in documentation are:
> 
> * Typos
> * Grammatical errors
> * Inaccurate or unclear technical instructions
> * Feature request
>   * Add a section
>   * Reorganize sections
>   * Cover new content

>   * Drop coverage of old content
>   * etc.
> 
>> What exactly do you mean by your "CVS commit"?
>> Commit to what?
> 
> CVS is the concurrent versioning system that is used to store
> documentation (and program) source code.  We use cvs.fedora.redhat.com.
> For more information, try http://www.cvshome.org/ and Google, of
> course. :)

Apologies.
I do know what CVS is, but misunderstood that you were refering to
a general bugzilla CVS.

>> I have just been submitting a bugzilla on FC-4
>> (nothing to do with documentation)
>> and found the whole process rather daunting.
>> A bit like a conversation in a foreign language.
>> I can't believe that this is the best way
>> to document and resolve bugs.
>> 
>> But this is probably OT here, in which case please ignore me.
> 
> Actually, we really need a "How To Use Fedora Bugzilla" document.  Your
> situation is not abnormal.  FOSS tends to assume a lot about users that
> is not always fair.
> 
> Feel like being a usability editor of such a document? :)

I'm certainly happy to help in any way I can.
I guess in this case it would have been best
if there had been a simple Help file at the bugzilla site.

I'm currently trying to work out why remote use of CUPS
seems to have ceased to work since I went over to FC-4.
I must look around and see if there is a simple CUPS howto
(I certainly don't think the official CUPS documentation
could be described in that way.)
If I don't find any such HOWTO I shall certainly pen a few words.

-- 
Timothy Murphy  
e-mail (<80k only): tim /at/ birdsnest.maths.tcd.ie
tel: +353-86-2336090, +353-1-2842366
s-mail: School of Mathematics, Trinity College, Dublin 2, Ireland