[FAmSCo] Ambassadors FAQ: "I want to contact local RedHat office..."

[Larry Cafiero]

Arguably, that question shouldn't be on the Ambassadors FAQ. There is no
real reason for an Ambassador to contact Red Hat directly for anything,
unless s/he wants to buy a RHEL support package, for example. At that point,
s/he can go to redhat.com or look up the number in their nearest phone book.

On the points of contact, we should probably be on there, representing our
regions. Or, in the case of North America, the mentors should be posted so
people know who to go to for an answer.

Larry Cafiero

On Wed, Jan 12, 2011 at 10:13 AM, Igor Pires Soares <igorsoares at gmail.com>wrote:

> This is a question that is on the Ambassadors FAQ without an answer. I'm
> not sure how we should handle this one. I don't know if this question is
> a proper question for our FAQ at all. I know that there are some Red Hat
> employees who are a point of contact for our community in some parts of
> the world but in another parts there aren't.
>
> IMHO we should identify who are those points of contact around the globe
> or define that ambassadors should ask for help inside Fedora community
> in first place in order to be properly guided.
>
> Regards,
> --
> Igor Pires Soares
> Fedora Ambassador (Brazil) - Member of FAmSCo
> Fedora I18N/L10N QA
> https://fedoraproject.org/wiki/User:Igor
>
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