[FAmSCo] Ambassadors FAQ: "I want to contact local RedHat office..."

[Pierros Papadeas]

On Wed, Jan 12, 2011 at 7:28 PM, Larry Cafiero <larry.cafiero at gmail.com> wrote:
> Arguably, that question shouldn't be on the Ambassadors FAQ. There is no
> real reason for an Ambassador to contact Red Hat directly for anything,
> unless s/he wants to buy a RHEL support package, for example. At that point,
> s/he can go to redhat.com or look up the number in their nearest phone book.
>
> On the points of contact, we should probably be on there, representing our
> regions. Or, in the case of North America, the mentors should be posted so
> people know who to go to for an answer.

I second that.

No need to have such an info on our FAQ. Let's remove it.
redhat.com is the obvious place to look for anything needed.

~π

>
> Larry Cafiero
>
> On Wed, Jan 12, 2011 at 10:13 AM, Igor Pires Soares <igorsoares at gmail.com>
> wrote:
>>
>> This is a question that is on the Ambassadors FAQ without an answer. I'm
>> not sure how we should handle this one. I don't know if this question is
>> a proper question for our FAQ at all. I know that there are some Red Hat
>> employees who are a point of contact for our community in some parts of
>> the world but in another parts there aren't.
>>
>> IMHO we should identify who are those points of contact around the globe
>> or define that ambassadors should ask for help inside Fedora community
>> in first place in order to be properly guided.
>>
>> Regards,
>> --
>> Igor Pires Soares
>> Fedora Ambassador (Brazil) - Member of FAmSCo
>> Fedora I18N/L10N QA
>> https://fedoraproject.org/wiki/User:Igor
>>
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>
>
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-- 
Pierros Papadeas
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