Tempe - Rounding up hotel shuttle information.

[Paul W. Frields]

On Wed, Jan 26, 2011 at 01:09:33PM -0500, Paul W. Frields wrote:
> On Wed, Jan 26, 2011 at 12:41:18PM -0200, Igor Pires Soares wrote:
> > Em Qui, 2011-01-06 às 11:45 -0500, Paul W. Frields escreveu:
> > > > I was thinking about adding more specific information than the ones
> > > > currently on the wiki. For instance if we can make the shuttle inquiry
> > > > by mail in advance or, if there's no such option, make clear that
> > > > international visitors should call the hotel before the travel.
> > > 
> > > Ah, I understand now.  Yes, international visitors can call the hotel
> > > in advance (even days or weeks in advance) to book the shuttle.  I'll
> > > change the wiki appropriately.
> > 
> > I called Courtyard today and they said they're not able to book a
> > shuttle in advance. I don't know if this was misinformation, but they
> > also said that there are free phones at the airport we can call upon
> > arrival although they weren't sure about that. I see that our wiki
> > mentions that there aren't toll-free phones at the PHX airport. Can
> > someone confirm that?
> 
> I called the hotel directly after your original inquiry, to confirm
> this.  I'll call them again and see if I can speak to someone more
> authoritative.

I just got off the phone with a hotel manager, and they told me that,
while there is not a free courtesy phone available at the airport, any
traveler can visit the Information Desk and ask them to contact the
Courtyard Tempe Downtown for the complimentary shuttle.

Apparently the person I originally talked to was mistaken about
booking the shuttle in advance.  The manager apologized for that, and
said they can't do advance bookings because the shuttle is not allowed
to wait at passenger pickup, due to airport safety and traffic
regulations.

The manager also helpfully reminded us to make sure to mention it's
the *Courtyard Tempe Downtown*, not the Courtyard hotel at the
airport.

-- 
Paul W. Frields                                http://paul.frields.org/
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