[Fedora-infrastructure-list] Hardware Tracker

[Elliot Lee]

The approach I would suggest is to have an icon on the user's desktop  
(and a button in firstboot, or wherever) that says:

	REPORT A PROBLEM WITH MY HARDWARE

The first step in this would be to select the user's hardware from a  
menu showing the info.product fields (perhaps grouped by the  
info.category field). This wouldn't be the same as filing a bugzilla  
report - the main idea is a sort of a poll to let FC hackers know  
which hardware needs the most attention at the moment.

Users will not always know that a device is not working when they  
send in their initial hardware report, so we need to be able to let  
them send in a "I have this hardware" report separately from the  
"this hardware is not working for me" report.

Best,
-- Elliot

On Jul 20, 2006, at 16:47, Damian Myerscough wrote:

> Hey all,
>
> I have attached an XML file that is produced by the hardware tracker,
> the problem I have
> encountered is asking the user if the device works. I am not sure how
> to go about this?
> Should I just filter out the info.product field which, would give:
>
> <info.product>USB Hub Interface</info.product>
> <info.product>USB Raw Device Access</info.product>
> <info.product>UHCI Host Controller</info.product>
> <info.product>82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller
> #1</info.product>
>
> This information from a new user to Linux would be hard for them to
> understand if its working correctly. Any suggestions are most welcome.
> <devs.xml>
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