Need help with an incident

[Ian MacGregor]

On Fri, 2010-05-28 at 06:37 +0100, Tristan Santore wrote:
> On 28/05/10 06:08, Ian MacGregor wrote:
> > Greetings,
> >  My name is Ian MacGregor and my Fedora Project information can be found
> > here:
> > 
> > https://fedoraproject.org/wiki/User:Ardchoille42
> > 
> > Please accept my apologies if I'm sending this information to the wrong
> > mailing list.
> > 
> > I was involved in an incident in which a channel operator on IRC
> > conducted himself in behavior that I felt was harassing and unfair. I
> > checked many pages in the wiki and did not see any sort of IRC Council
> > that I could go to in order to report an op who is not complying with
> > the IRC operators code of conduct:
> > 
> > https://fedoraproject.org/wiki/IRC_operators_code_of_conduct
> > 
> > Where can a normal user go to report misbehaving channel operators?
> Hello Ian,
> 
> I feel your pain, although I was not present when you had your issue,
> some operators have behaviour, that in my humble opinions is not
> acceptable. I myself have been annoyed about that in the past, but more
> recently I have just abstained from helping people (who needed help),
> due to some OPs being stupid, or because some other users were being
> abusive. It is not my loss, but a loss to the users.
> I was told by somebody to report the issue to the #fedora-ops channel,
> but as you will find out, all ops are there. So, quite frankly, that is
> a rubbish idea, which is why I never complained.
> 
> Then, there seems to be no real complaints procedure, besides the fact,
> that some people (op or not) seem to be immune to being asked by
> operators, to conduct themselves according to the guidelines set out in
> that document you posted.
> 
> Somebody told me to bring these issues to the attention of spot, Tom
> Callaway, but then I personally believe Tom is so busy, last he wants to
> deal with is such issues (just me I guess. I don't like to harass people
> I like and I know are busy).
> 
> I guess you could go to the relevant channel meeting. I guess your issue
> happened in the support channel i.e. #fedora.
> 
> There is a irc support meeting which takes place every so often. You
> should be able to find information about it on the wiki.
> 
> Apart from that, I personally always got the feeling nobody cares, which
> is a shame, as I guarantee, that we put off so many people from using
> Fedora or even Linux (people switching from that proprietary system).
> 
> I can understand that support work is frustrating, but then again,
> nobody is forcing people to support, and the irc support guide says, if
> one gets annoyed one should step back and excuse oneself.
> 
> Anyway, maybe you have more luck, enthusiasm to do something about it.
> After I spoke to some people, I got the impression it was pointless,
> and must even admit, that I was so annoyed I kinda lost interest in
> Fedora as a whole for a bit. But then, I really love it, so now I just
> try and avoid the irc support channel, or just part it when some idiot
> annoys me (quite a few of those are allowed to roam there).
> 
> All the best and good luck. You got my vote anyway!
> 
> Regards,
> 
> Tristan
> 
> P.s.: And yeah, this is not the right place to discuss this, but then
> there is not anywhere else, afaik.
> 

Well, I won't stop helping the Fedora Project because I feel this
community is quite awesome and I'm happy to be a part of it. I'm going
to stick with this and see what I can do to make a change.

Thank you for the information :)
-- 
Regards,
Rev. Dr. Ian MacGregor
http://fedoraproject.org/wiki/User:Ardchoille42