How tickets are resolved

[Till Maas]

On Thu, Dec 19, 2013 at 04:16:33PM +0100, Miroslav Suchý wrote:

> I have suggestion.
> Can we please put into tickets how they have been resolved?
> I mean something else then "Fixed".
> 
> Something like:
>   Fixed - puppet.git commit abc123
> or
>   Fixed - I run command "rm foo.bar"
> 
> This way people (and apprentice group especially) can learn how infra set up works.
> And if ticket need to be reopened (or audited) later, you can easily what was really done.
> 
> I can understand exceptions in complicated tickets, but usually it
> is just few commits and one or few more commands. Isn't it?

IMHO it is always good to at least shortly explain what happened. Not
only in tickets but also in IRC.

Regards
Till