Questions about ask.fp.o

[Ankur Sinha]

On Wed, 2015-03-11 at 11:58 -0400, Paul W. Frields wrote:
> I wasn't sure where else to ask these questions, so please feel free
> to refer me to a better venue! :-)
> 
> * I found a 500 Server Error when I tried to leave feedback through
>   the feedback link:
> 
>   https://ask.fedoraproject.org/en/feedback/?next=/en/questions/
> 
>   Who is actively involved in administering the site, so I can refer
>   this issue correctly?

We know about this one. We're still not sure what's causing it. I've had
a couple of people e-mail me directly, which is fine. Community members
that run into issues generally open a fedora-infra trac ticket. 

https://fedorahosted.org/fedora-infrastructure/ticket/4187


> * I don't visit the site very often.  When I signed in today, I found
>   over 10,000 posts in the moderation queue.  Since I visited to find
>   out status on a specific post the OP asked me about, and had to
>   approve his question through, I'm worried all these posts represent
>   questions blocked on moderator action.  Am I correct about this or
>   not?

The moderation queue in the version we're using is quite badly designed
- it's an upstream issue - that's how askbot is. All those posts aren't
actually waiting for moderation - even if a mod approves a post, it
still seems to show up in another mod's moderation queue :(

We informed upstream about this and they've apparently rewritten the
moderation part and made a new release. None of us have managed to find
the cycles to update the package and test it out in staging so that we
can update the production instance. It's high time I looked into it,
though - it's been on my todo list for quite a while. 

> 
> * No moderators or admins are camped in the #fedora-ask channel, which
>   is referred to here as the canonical channel for help:
>   
>   https://fedoraproject.org/wiki/Ask_fedora?rd=AskFedora
> 
>   Is there a different channel or help venue that should be noted
>   there?

I should be in there pretty much 24x7, so would randomuser. We don't
speak much in the channel - it's more to monitor the fedmsg logs. :)

-- 
Thanks,
Regards,
Ankur Sinha "FranciscoD"

http://fedoraproject.org/wiki/User:Ankursinha
-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 473 bytes
Desc: This is a digitally signed message part
URL: <http://lists.fedoraproject.org/pipermail/infrastructure/attachments/20150311/a92af78d/attachment.sig>