[irc-support-sig] #47: Unnecessary abruptness amidst general helpfulness.

irc-support-sig trac at fedorahosted.org
Wed Apr 27 20:23:34 UTC 2011


#47: Unnecessary abruptness amidst general helpfulness.
---------------------+------------------------------------------------------
Reporter:  chibapet  |       Owner:           
    Type:  feedback  |      Status:  new      
Priority:  major     |   Milestone:  Fedora 14
 Version:            |    Severity:  Neutral  
Keywords:            |  
---------------------+------------------------------------------------------
 Please fill in this template fully and provide all requested information.
 Incomplete tickets may be dropped.

 This feedback is:
 {{{
 [ ] Positive
 [ ] Negative
 [x] Neutral
 }}}

 My IRC nick is: ChibaPet

 Please briefly describe the interaction that caused you to file this
 ticket:

 fenrus02 was being mildly rude, which came as a surprise given the
 generally friendly nature of the channel. I was asked to leave feedback.


 Please note other IRC nicks that are involved in this interaction:

 fenrus02 primarily


 Please describe what action or positive change could be adopted based on
 this feedback:

 Participants could perhaps not be told to go away. I asked a general
 question that applied to Fedora, and I believe the question and answer to
 both be on-topic. "I installed a package this way. It was an error. What
 are my options for cleaning it up?"


 Any additional notes or logs:

 Ah, wow, the angry little fellow managed to silence me in the channel. He
 became abusive when I offered an answer to a user who was wondering about
 encryption during install. He went on a tear about how I was wrong and
 shouldn't talk. And then I was silenced. What a horrible experience.

 I'd suggest getting rid of fenrus02. He's quite rude and his behaviour
 suggests mental illness.

 Here's a log:


 (04:10:54 PM) ChibaPet: Babalau, I'm guessing here that it's offering to
 turn on LVM encryption.
 (04:11:04 PM) AstralStorm: fenrus02, yeah right, nothing stands out
 (04:11:06 PM) ChibaPet: Oh, he left.
 (04:11:18 PM) fenrus02: AstralStorm, then it's not in any of your
 configured repos.
 (04:11:36 PM) AstralStorm: so it's not in the main repo at all. weird
 (04:11:36 PM) AstralStorm: which repo should I add then?
 (04:11:44 PM) fenrus02: ChibaPet, dont give out bad / misleading advice.
 you cannot "turn on" that at all.
 (04:11:51 PM) talisein: uckelman, http://library.gnome.org/admin/system-
 admin-guide/stable/gconf-9.html.en
 (04:12:12 PM) ChibaPet: Fenrus, that's neither bad nor misleading at all.
 Perhaps you need to learn about LVM?
 (04:12:14 PM) AstralStorm: or is there some tool that makes finding
 external repositories easier?
 (04:12:18 PM) talisein: uckelman, what i would do is make 2 launcher apps
 on your toolbar that you click that would switch the font
 (04:12:28 PM) uckelman: talisein: Aha, yes.
 (04:12:29 PM) fenrus02: ChibaPet, perhaps you should do the same.  how
 long have you been using it exactly?
 (04:12:38 PM) fenrus02: ChibaPet, when precisely did you enable crypto in
 lvm?
 (04:12:53 PM) fenrus02: ChibaPet, in the middle of your storage of actual
 data or was it really prior to that event?
 (04:13:15 PM) ChibaPet: Use Google, fenrus03.
 (04:13:27 PM) ChibaPet: He was talking about an installer.
 (04:13:29 PM) fenrus02: ChibaPet, flat out, you are wrong chia
 (04:13:48 PM) fenrus02: ChibaPet, the installer is not the same as
 installing kde post install
 (04:13:49 PM) uckelman: talisein: Is this a common problem? I thought it
 would be handled by the screens having a different DPI.
 (04:14:27 PM) fenrus02: ChibaPet, i am quite familiar with how the
 installer works as well.  feel free to ask actual questions that an end
 user may have.  for other questions, there are other channels.
 (04:14:29 PM) ChibaPet: Fenrus, I'm sorry about whatever is making you act
 this way, and I hope it gets better. If you want, I can try to find some
 resources for you.
 (04:14:29 PM) talisein: uckelman, I'm not qualified to answer that. But
 when I put my laptop in a dock I only need to change the resolution, not
 the font
 (04:15:05 PM) WebDragon: fenrus02 happens to be a long-term member here,
 ChibaPet, just FYI
 (04:15:16 PM) mode (+q ChibaPet!*@*) by fedbot
 (04:15:17 PM) fedbot: ChibaPet, You have been quieted in this channel
 temporarily. Please read http://fedoraproject.org/wiki/Fedora_Channel_FAQ
 and consider changing your approach and/or the behavior that is disrupting
 the channel. If you feel this action was in error, please file a ticket at
 https://fedorahosted.org/irc-support-sig/
 (04:15:40 PM) uckelman: talisein: Thanks for your help. I'll try adding
 launchers for font-size switching.
 (04:16:01 PM) fenrus02: hush now ChibaPet enough trolling.  come back when
 you have an actual end-user question about fedora.  see /topic for details


 So, this was my first experience with #fedora, and probably my last if you
 allow people like this to take their anger out on people.

-- 
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/47>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net


More information about the irc-support-sig mailing list