[irc-support-sig] #87: Comments on certain users

[irc-support-sig]

#87: Comments on certain users
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Reporter:  xcromwell  |       Owner:           
    Type:  feedback   |      Status:  new      
Priority:  minor      |   Milestone:  Fedora 16
 Version:             |    Severity:  Neutral  
Keywords:             |  
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 Please fill in this template fully and provide all requested information.
 Incomplete tickets may be dropped.

 This feedback is:
 {{{
 [ ] Positive
 [ ] Negative
 [x] Neutral
 }}}

 My IRC nick is: MarkGreenwood_ ( Sometimes Mark_ )

 Please briefly describe the interaction that caused you to file this
 ticket:
 I tried many times to get help easily in the IRC support channel but
 unfortunately what I get instead doesn't always come with a positive or
 helpful responce. I always try to be as clear and descriptive as possible
 with my problems and am always very polite. As an example, I have this
 question that I posted today but without any responce. "[06:40]
 <MarkGreenwood_> Hello everyone ! So I am using F16 with GNOME 3.2 and a
 dual monitor setup. I changed my primary display with xrandr and run the
 command everytime I log in. That works "fine" but I have some problem with
 Firefox. When I start it, it always starts in my other monitor (!=primary)
 and when I want to listen to a video in fullscreen, it also plays in my
 other monitor. Is there any way to define which dislay is default like in
 Ubuntu ?"

 My questions are usually fairly simple and for an experienced and WILLING
 user should be very easy to fix/help. Though I don't get help often. In a
 recent encounter about a day ago, I tried to get help with some faulty ATI
 drivers on Fedora 16 and I was told to go away and such. Users involved
 were EvilBob and another which I don't remember the nick. I find this kind
 of happens quite often while trying to get help with simple questions.
 Wierd ?

 That said, I do get very good help also quite often from the community,
 which is absolutely amazing. Without all the great willing people like
 xaphir, I could not use Fedora at it's best !

 Please note other IRC nicks that are involved in this interaction:
 EvilBob, xaphir
 Please describe what action or positive change could be adopted based on
 this feedback:

 Any additional notes or logs:

 Thanks for your feedback!

-- 
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/87>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net