press adress

[Paul W. Frields]

On Mon, Mar 22, 2010 at 04:54:19AM +0100, wonderer wrote:
> Am 22.03.2010 03:06, schrieb Paul W. Frields:
> > On Sun, Mar 21, 2010 at 09:43:17AM +0530, susmit shannigrahi wrote:
> >   
> >> On Sun, Mar 21, 2010 at 9:01 AM, wonderer <wonderer4711 at gmx.de> wrote:
> >>     
> >>> hy there,
> >>>
> >>> does anybody know who gets mails send to press at fp.o ?! I think right now
> >>> it is forward to someone.
> >>>       
> >> pfrields, mspevack, and a couple of RH guys.
> >>     
> > The two Red Hat people listed are Kara, who's responsible for Fedora
> > PR inside Red Hat, and Caroline, who used to do this job and is a
> > backup point of contact when Kara is unavailable.
> >
> > That brings up another point -- where are we currently advertising the
> > "press" email address, other than here?
> >
> > https://fedoraproject.org/wiki/Contact
> > http://fedoraproject.org/contact
> >   
> We "should" advertise them on all pages which belongs to press related
> stuff. I assume we will have the press e-mail also in ALL our upcoming
> presskits as well.

I agree.

> > The majority of the email we receive at that address is not press
> > email.  I answer almost everything that comes in at press at fp.o, but
> > it's often people looking for user help.
> >   
> Thats a point where we should more canalize the infos that not all
> "normal" user questions will come here.

I think the place we're not doing that well is on the fp.o website:
  http://fedoraproject.org/contact

I'll make a note to send in a website change for this, so it's clear
that the address isn't for user help questions.  We do that on the
wiki [[Contact]] page, for instance.

-- 
Paul W. Frields                                http://paul.frields.org/
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