Marketing Trac - A little introduction!

Paul W. Frields stickster at
Tue Mar 23 03:18:31 UTC 2010

On Mon, Mar 22, 2010 at 12:28:33PM -0400, Mel Chua wrote:
> <snip the best and most thorough introduction to Trac usage I've ever 
> seen - thank you, Robyn!>
> > Also - I think it would be a great idea to have a Trac SOP for
> > marketing - how to get to the Marketing Trac, how we use it, the
> > basics of looking at tickets, creating tickets, closing tickets, etc.
> > Things like "who do i have to talk to to get additional categories
> > created," documenting who the current administrators are, etc. would
> > probably also be helpful for those new to Trac.  If anyone is feeling
> > bold and would like to create their first ticket - this is a great
> > opportunity.  Feel free to assign it to me - and drop a line in
> > response to this email saying it's been created, and list the ticket
> > number!
> I was about to do this, then realized it'd be a good thing for someone 
> else who hasn't used Trac yet to do - I'd be happy to walk folks through 
> this on IRC if they like (mchua on #fedora-mktg).
> Something else I've seen done to good effect - keeping meeting agenda 
> items in Trac (tag the ticket with the keyword 'meeting' and using that 
> for a queue). I've found that wiki pages are personally easier for me to 
> look at and update, but if we *really* want to push Trac usage we could 
> try that out as well.

I use the Trac method for some meetings and it tends to work well.
I've also seen the wiki method work well.  The only difference, I
find, is that you can look at the Trac ticket more easily and see
where action items or other updates move the ticket in and out of
'meeting' status over time.  It's nice being able to see that history
in a single glance.  Just my $0.02.

Paul W. Frields                      
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