Why don't you guys like synaptic?

[Douglas Furlong]

Kim Lux wrote:

>On Thu, 2004-11-11 at 16:45 -0500, Paul Iadonisi wrote:
>  
>
>>1) FC2 final-> FC3Test3 = no sound
>>2) Clean FC3rc3 = no sound
>>3) FC3rc3 -> rc5 via yum when I finally got the repository = no sound.
>>4) FC3final = no sound.
>>
>>1 - should have worked -- did you bugzilla?
>>    
>>
>
>I bugzilla'd.
>
>
>  
>
>>2 - should have worked -- did you bugzilla (or update your bugzilla
>>entry?
>>    
>>
>
>Yep, upgraded the bugzilla report. 
>
>  
>
>>3 - no guarantees whatsoever ... the repo problem is no surprise and
>>if
>>you expect that to be fixed, you will be expecting for a long time
>>    
>>
>
>I fixed the repo myself.  It wasn't expected.
>
>  
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>>4 - should have worked, but only if you upgraded from FC2 or it was a
>>clean install -- bugzilla?
>>    
>>
>
>Clean install.  I did a bugzilla. 
>
>The issue here isn't that I had a bug or whether or not it got fixed.  I
>am very happy with both the number of bugs in FC3 and the speed at which
>they are gotten to.
>  
>
Kim, I've seen you post to this list for a while now, you've been 
helpfull to quite a few people, but honestly, the tone of a lot of your 
messages on a couple of recent threads seem very antagonistic, I think 
it may be a good idea to step back for a while and cool down? Please 
don't take this in a condecending manner, as it's not meant in that way.

>The issue here IS that someone came on the list and told me the <sound>
>problem was the result of running an upgrade instead of installing
>fresh. (FC2 to FC3t3.)  I was guaranteed that installing fresh would fix
>the issue.  Instead the issue has stayed with us through 4 releases.  
>  
>
Who were you told by? who were you garenteed by? This is a compleately 
open and unmoderated forumn. Unfortunately if you are given duf 
information, then there is little recourse, other then try to be more 
aware in the future, and take every thing said with a pinch of salt.
In situations like this, it sounds like you will have to find the person 
responsible for the package, and then mail them directly, some times 
they just don't notice the bugzilla, or some one is shouting at them for 
another problem, letting off steam on this list is more likely going to 
just ostrasize you from the community which is no help to any of us.

><See quotes below to substantiate this.>
>
>The sound issue never had anything to do with being the result of an
>upgrade.  The advice to upgrade was crap.  As far as I am concerned,
>issues resulting from upgrades should be taken just as seriously as
>issues from fresh installs.
>  
>
I assume this isn't one of the quotes ;)
Yes, those bugs ARE taken seriously (I beleive). Upgrades are always 
asked to be tested, and they are probably one area that is not tested 
enough (I never upgrade....)
It is not possible to maintain upgrade paths from essentialy random 
rawhide packages, upgrade paths are unlikly to be EVER planned for 
rawhide, or from test release to test release. And to be honest, I don't 
see why they should.

>I am not demanding a fix for anything.  The ONLY point I wish to make is
>that the advice "Please reinstall fresh" NOT be given when someone has a
>problem.  In 95% of the cases whether the install was done as a fresh or
>upgrade makes no difference. 
>
>For those doubting my experience, here are a few quotes from threads on
>the topic:
>
>"Upgrading to FC3t2 was not the best move now. I would suggest (to save
>you time) just reinstall (you don't want to upgrade from where youre)
>next week when FC3 final is released, you shouldn't have that
>problem anymore."   Oct 27.
>  
>
To me this guy is saying, that it will probably be too much effort to 
trouble shoot the problem, and as such a fresh install would be 
easier/quicker. If he was wrong, then so be it, politely tell him other 
wise, don't get angry, or frustrated.

sorry, but too tired to comment on the rest, I wanna go to bed :)

Nighty night all.

Dougie