closing older bug reports without looking = bad practice ?

G.Wolfe Woodbury ggw at wolves.durham.nc.us
Tue Feb 21 16:44:03 UTC 2006


On Tue, Feb 21, 2006 at 09:07:51AM -0500, John Ellson wrote:
> Dave Jones wrote:
> >- When bugs have been in NEEDINFO states for _months_.
> >  If the user has got tired reporting 'bug still there',
> >  there's not a lot more I can do, and closing these bugs
> >  does 'wake up' a bunch of dormant bugs.
> >  
> A problem with the NEEDINFO states is that the bug disappears from the 
> "my bugs" query in bugzilla,
> so if the user misses the email (or puts it off and then forgets) the 
> bug is probably lost.
> 
> There is an RFE for bugs in the NEEDINFO state to be listed in "my bugs" 
> in BZ# 174930
> 
> John

ASSI state also needs to be in user my bug lists.


-- 
G.Wolfe Woodbury     `- -'
RHCT                   U
The Line Eater is a boojum!




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