Bugzappers EOL process and abrt bug reporters being flagged with needinfo before bugs are closed?

[Brendan Jones]

On 12/05/2010 10:30 AM, Michael Schwendt wrote:
> For issues that persist, a different user will [need to] open a new
> ticket. And who will pay attention and notice that it's the same issue
> that was closed WONTFIX N*6 months ago?
Understood - but there is a lot of useful info captured in the earlier 
bugs which is lost when closed. There are a number of reporters who file 
a bug and assume other people are experiencing the same problem and then 
terminate their involvement, which is fine. However, if they see that 
the bug is still open, they are more likely to confirm/deny the 
existence of the original problem in a later release.

There are so many open bugs - anything which helps us zappers out to 
maintain some kind of continuity is very welcome in my book. What's a 
few emails every 6 months?