Bugzappers EOL process and abrt bug reporters being flagged with needinfo before bugs are closed?
Adam Williamson
awilliam at redhat.com
Mon Dec 6 23:42:34 UTC 2010
On Mon, 2010-12-06 at 19:46 +0100, Michael Schwendt wrote:
> On Mon, 06 Dec 2010 10:11:25 -0800, Adam wrote:
>
> > > Too many tickets, too many reminders. After six months, the reporter maybe
> > > doesn't even work on the same software anymore.
> >
> > 'I don't use this any more, so let's leave it closed'. Takes three
> > seconds.
>
> It takes even less time to delete the mails - in disappointment.
> What's your goal? To close tickets or to squash bugs?
Please don't derail the discussion back into a conversation we had last
week. We already had the 'closing old bugs does/doesn't help' argument.
So don't turn this thread back into it.
--
Adam Williamson
Fedora QA Community Monkey
IRC: adamw | Fedora Talk: adamwill AT fedoraproject DOT org
http://www.happyassassin.net
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