reporting bugs upstream : nothing on the wiki?

[Ankur Sinha]

On Mon, 2010-07-12 at 18:47 +0000, Jonathan Kamens wrote:
> I don't think it is reasonable to expect bug reporters to interact directly with the upstream maintainer. Perhaps they should, but they won't. I therefore don't think a bug should be CLOSED UPSTREAM unless the package maintainer has extracted enough information from the reporter to submit a complete, actionable ticket upstream
> 
>   Jik
> Sent via BlackBerry by AT&T

hey,

Generally, a bug that is undergoing work for a fix requires more than
just *some* initial data. For example, it might also need the reporter
to try out a new version, or additional actions that would help up
stream narrow down the cause. I'm just trying to think of a way to make
users more involved in filing bugs and helping up stream in fixing
them. 

It would result in a better user experience, quicker fixes (quicker
karma and pushes to updates too) and would lessen the maintainer's
burden among other things.

regards,
Ankur