reporting bugs upstream : nothing on the wiki?

Ankur Sinha sanjay.ankur at gmail.com
Wed Jul 28 09:40:45 UTC 2010


On Thu, 2010-07-15 at 08:44 +0200, drago01 wrote:
> On Mon, Jul 12, 2010 at 10:07 AM, Ankur Sinha <sanjay.ankur at gmail.com> wrote:
> > hi,
> >
> > I've just been reading up the thread on -devel regarding the "WONTFIX".
> >
> > Out of curiosity, I googled "site:fedoraproject.org reporting bugs".
> >
> > I found 3 pages of interest. Surprisingly, none of them mention anything
> > about filing bugs upstream.[....]
> 
> The user do download a "product" from us (fedora); so they should file
> bugs in our bugzilla and we ought to handle them (if the maintainer
> needs help from upstream sure why not) but telling the user "go
> elsewhere" is just wrong ... PERIOD.
> 
> Excuses like "the package has to many bugs / crashes all the time"
> aren't really valid the options here are:
> 
> *) Get/Ask for help
> *) Drop the package ... if it is just broken; why ship it?

hi,

I've written up a draft[1] of stuff that could be included in the main
bug reporting pages to encourage folks to go to upstream.

Comments? (Please go easy on me, I'm not a triager or anything)

regards,
Ankur

[1] 
> https://fedoraproject.org/wiki/User:Ankursinha/Reporting_Bugs



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