Libreoffice doesn't get printers

Tim Waugh twaugh at redhat.com
Thu May 19 10:25:08 UTC 2011


On Thu, 2011-05-19 at 11:11 +0200, Gianluca Cecchi wrote:
> In my case I was totally unable to add a network printer from the
> System settings -> printers tool.

Yes, that GNOME 3 tool doesn't have support for adding network printers
yet(!).

> In my case the only way to add the printer was to open the browser at
> http://localhost:631 cupsd service and add from there (even if it was
> particularly slow... in respect with previous "add printers"
> experiences from web page)

Note that system-config-printer, the tool used in Fedora 14 and earlier,
is still available in Fedora 15.

> When creating printer from cups web page a few minutes later  that was
> successfull but very slow, I can find this in /var/log/cups/error_log
> file:
> W [19/May/2011:10:54:19 +0200] failed to CreateProfile:
> org.freedesktop.DBus.Error.NoReply:Message did not receive a reply
> (timeout by message bus)

This looks like it was caused by a colord bug:

> May 19 10:54:18 ope46 dbus: [system] Activating service
> name='org.freedesktop.ColorManager' (using servicehelper)
> May 19 10:54:18 ope46 dbus: [system] Successfully activated service
> 'org.freedesktop.ColorManager'
> May 19 10:54:19 ope46 abrt[7319]: saved core dump of pid 7316
> (/usr/libexec/colord) to
> /var/spool/abrt/ccpp-2011-05-19-10:54:18-7316.new/coredump (18477056
> bytes)

> BTW: as son as the printer was added, firefox was right able to use
> it, instead a preopened libreoffice spreadsheet  window was not...
> After closing and reopening libreoffice, it was able to use the new printer.

This libreoffice bug has been noted elsewhere.  I'm not sure if there is
a bugzilla bug opened for it yet.

So there are two bugs here:
1. colord crashing
2. libreoffice thinking that the list of printers is static
 (or, more to the point, libreoffice not using the native print dialog)

Tim.
*/

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