What does one do about a package maintainer with an attitude problem?

Adam Williamson awilliam at redhat.com
Mon Jul 22 19:56:08 UTC 2013


On Mon, 2013-07-22 at 15:47 -0400, DJ Delorie wrote:
> Aside from the people problems, perhaps bugzilla could be changed so
> that certain status paths preclude closing the bug?
> 
> In my personal experience, I choose to not close *any* bug opened by a
> customer - it's up to them to decide if the issue has been resolved to
> their satisfaction.  Instead, I put it in some "waiting for customer
> to close" state so they know the next step is up to them, and let the
> system time it out if they ignore it.
> 
> Perhaps in this case, any state that implies "waiting on reporter"
> would stop anyone else from closing the bug, but let the system time
> it out and auto-close it if the reporter ignores it?
> 
> So, a maintainer could close the bug if there were a "valid" reason to
> close the bug (can't/won't fix, already fixed, dup, old version, etc)
> but not if they just didn't have enough information to reproduce it
> (can't reproduce, need-info, missing abrt file, etc).

This would work out horribly in practice.
-- 
Adam Williamson
Fedora QA Community Monkey
IRC: adamw | Twitter: AdamW_Fedora | identi.ca: adamwfedora
http://www.happyassassin.net



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