Gnome Software Update doesn't work

Adam Williamson awilliam at redhat.com
Sun Jun 2 16:57:44 UTC 2013


On Sun, 2013-06-02 at 12:46 -0400, Chris Murphy wrote:
> Neither GUI method of updating is working for me on baremetal UEFI or in a VM. I don't know enough about how this is intended to work in order to file a bug, other than it's just not working. I also don't know what package to file a bug against, gnome-packagekit or gnome-yum or other?
> 
> 
> This is what I'm experiencing:
> 
> 
> 1. Install Fedora 19 beta.
> 2. Reboot and login.
> 3. After a while, I get a notification "Updates: Important software updates are available" at the bottom of the screen. I click the "Install Updates" button in that notification panel.
> 4. An application Software Update appears, but nothing happens. I locate another button in this application, also called "Install Updates" and click that.
> 
> Nothing happens. There's no feedback in the Software Update application. There's no disk activity. There's no network activity. But top reports gpk-update-view is using 100% CPU, the computer is hot, fans are blowing loudly. This goes on for 10 minutes and I click the Quit button in Software Update.

Are you sure nothing happens? The GUI of gpk-update-application is to be
frank somewhat terrible, but it _did_ work when I tested it for Beta.
Depending on what stage it's at there may be a progress bar at the
bottom, or the icons in the main list-of-updates pane may change if you
watch them carefully. 'pkmon' may be able to tell you more about what's
going on.

> 
> 5. I notice in the Gnome username drop-down menu "Install Updates & Restart", I choose this.
> 6. Computer restarts.
> 7. Midboot the computer restarts again.
> 8. There is still an Install Updates & Restart option in the username drop-down menu.
> 9. After a minute from reboot I get a notification that Software Update failed, I click to get more information and I get a message:
> 
> Failed To Update
> The offline update failed in an unexpected way. Detailed errors from the package manager follow: The transaction did not complete.

https://bugzilla.redhat.com/show_bug.cgi?id=968936
-- 
Adam Williamson
Fedora QA Community Monkey
IRC: adamw | Twitter: AdamW_Fedora | identi.ca: adamwfedora
http://www.happyassassin.net



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