Should we update our bug reporting procedures/process ?

[Alexander Todorov]

Hi folks,
recently OpenSource.com published an article of mine explaining why users should 
take the extra step to submit a bug:
http://opensource.com/business/13/10/user-guide-bugs-open-source-projects


It is based on real event, which happened to me during Fedora test days last 
month. The comments after the article are very interesting. Please take a look 
at them.


Re-reading my article and comments today got me thinking if we need to change 
something wrt Bugzilla. It appears that users may be having difficulties with 
it. Any ideas, comments, rants?


Thanks,
Alex