Moving away from reporting to RH bugzilla and adopting pure upstream reporting mantra.

nonamedotc nonamedotc at fedoraproject.org
Mon Sep 23 22:43:41 UTC 2013


On 09/23/2013 04:49 PM, "J├│hann B. Gu├░mundsson" wrote:
> Greetings you all
>
> After bit of irc discussion there is a compelling reason to move 
> entirely away from Red Hat bugzilla as well as away from concept of 
> hosting our own.
>
> Now it pretty much boils down to this.
>
> 1. Generic attitude of many maintainers is that reports either go to 
> the correct place ( upstream ) or they get their bugzilla ignored.
> 2. More often than not downstream maintainer as in packager does not 
> know the code at all so filling the bug downstream makes no sense 
> since it brings just unnecessary latency to the process.
> 3. Hosting our own bugzilla cost resources and does not solve 1. or 2.
>
> I personally for many years have argued against this since to an 
> reporter it might mean having thousand of accounts  but given that we 
> are going through new fase and the times are changing in the linux eco 
> system I would like to get your opinion about we stop reporting 
> altogether in Red Hat bugzilla and report only directly upstream as in 
> kernel bugs to the kernel community, Gnome bugs to theirs, KDE to 
> their etc.
>
> The obvious benefit of doing this is that our bugs might actually get 
> look at,dealt with as well as all that being done in a shorter time 
> frame.
>
> Thoughts and comment.
>
> JBG
While I do think this is a good idea, I am a few immediate concerns on 
which I would request a bit more information/guidance -

1. What if a bug is due to a specific combination libraries or builds in 
Fedora and not necessarily an upstream issue?

2. In many cases, abrt does a nice job of collecting all the information 
needed to file a bug report? If we are repoting bugs directly to 
upstream, people who are not very familiar with the process might not be 
able to file bug reports properly, which might in turn annoy the 
developers. What would our workaround for this?

3, Will reporting to upstream be possible for new users? When I started 
using Fedora (or Linux in general, just three years ago), I had no idea 
what information was appropriate in a bug report much less know the 
various components! So, does anyone else think that reporting bugs to 
upstream has the potential to alienate enthusiastic new users?


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