Moving away from reporting to RH bugzilla and adopting pure upstream reporting mantra.

Alexander Todorov atodorov at redhat.com
Tue Sep 24 06:39:51 UTC 2013


На 24.09.2013 02:44, Jonathan Kamens написа:
> 2) Most Fedora users are not developers. If they have to jump through hoops to
> figure out where to report bugs, then they won't report the bugs. The "one-stop
> shop" that Red Hat bugzilla provides as a point of entry for all bugs that users
> encounter in Fedora is a huge, huge, value-add service. Getting rid of it would
> do catastrophic damage to Fedora's ability to get feedback about problems from
> end users who aren't power users and developers. Is Fedora trying to simply
> write off such users as irrelevant?

+1

I myself am an experienced QA and sometimes fail to file a bug against the 
correct component, let alone a user who just wants to report a problem so it is 
fixed the next time. How will users know where the upstream tracker is ? This is 
just too much to ask from them.


--
Alex


More information about the test mailing list