Moving away from reporting to RH bugzilla and adopting pure upstream reporting mantra.
atodorov at redhat.com
Tue Sep 24 06:39:51 UTC 2013
На 24.09.2013 02:44, Jonathan Kamens написа:
> 2) Most Fedora users are not developers. If they have to jump through hoops to
> figure out where to report bugs, then they won't report the bugs. The "one-stop
> shop" that Red Hat bugzilla provides as a point of entry for all bugs that users
> encounter in Fedora is a huge, huge, value-add service. Getting rid of it would
> do catastrophic damage to Fedora's ability to get feedback about problems from
> end users who aren't power users and developers. Is Fedora trying to simply
> write off such users as irrelevant?
I myself am an experienced QA and sometimes fail to file a bug against the
correct component, let alone a user who just wants to report a problem so it is
fixed the next time. How will users know where the upstream tracker is ? This is
just too much to ask from them.
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