Moving away from reporting to RH bugzilla and adopting pure upstream reporting mantra.

Jonathan Kamens jik at kamens.us
Tue Sep 24 13:00:33 UTC 2013


On 09/24/2013 06:17 AM, "J├│hann B. Gu├░mundsson" wrote:
> I comprehend very well what I'm proposing
Frankly, I don't think you do.
> ( given I've been on the same side of the fence that reporters are for 
> the last 5 years or more )
Oh, so now we're trotting out credentials to make our case? How about 
this, then... I've been using and programming computers since 1981, when 
my family bought our shiny, new Apple ][+ (We even splurged for the 16K 
expansion card, giving us a whopping 60KB of RAM! As I recall, our 
computer cost around $2,000, which back then was a lot of money!). I've 
been the head maintainer or contributor to more FOSS projects than I can 
recall off the top of my head. I have a bachelor's degree from MIT, 
where I worked on Project Athena in just about every role in the 
software lifecycle, as well as spending six years working for the user 
help-desk as both a volunteer and paid user consultant (which means, 
frankly, that I have a hell of a lot more experience than you at 
understanding how novice users think and what they will and won't put up 
with). I helped write Kerberos, which means that code I wrote is running 
on pretty much every Linux, Mac, or Windows computer in the world. I've 
contributed to the Mozilla core. I was using Fedora long before it was 
Fedora. I was one of the original members of the Red Hat Beta Team, so 
long ago that most people on this list have probably never heard of it, 
and I have the "We kill bugs dead" T-shirt to prove it. I was, at one 
point, such a prolific submitter of bugs into RHBZ that for quite a 
while I had submitted far more bugs than anyone else (as of today I've 
reported 1,236 bugs to RHBZ).
> So I think that you need to start thinking and speculating and asking 
> yourself where will we be in 5 - 10 years time yes there are people 
> that are responsive in bugzilla and do look at it from time to time 
> but quite frankly the majority ignores it.
Do you have hard data to support that assertion, or just anecdotal 
stories about bugs you've filed that have been ignored?

In my experience, the majority of bugs that I've filed have received 
attention from package maintainers.

   jik

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