500 error when submitting paprefs

Dimitris Glezos dimitris at glezos.com
Tue Oct 7 22:23:08 UTC 2008

2008/10/8 Miloš Komarčević <kmilos at gmail.com>:
> On Tue, Oct 7, 2008 at 3:36 PM, Göran Uddeborg <goeran at uddeborg.se> wrote:
>> Milo? Komar?evi? writes:
>>> Problems with non-ASCII user names again?
>> I just realised you wrote "user name" here.  The bugzillas seemed to
>> refer to content of the po files.  But my full name does contain
>> non-ASCII letters.
>> So I tried to change my settings in the wiki modifying the full name
>> to contain only ASCII.  But I still get the error.  It wasn't that
>> easy to work around the problem; I still can't submit any Swedish
>> translations.
> Changing your name in the wiki doesn't do anything, you have to change
> it in FAS.
> Just tried, and it worked for me, managed to submit to paprefs.

Today Toshio and I worked for quite a while debugging the problem,
which ended up being a tricky one. With a recent upstream package
change, one of the DB queries seemed to lose its encoding somewhere
between the Tx backend, the TG ORM layer (sqlobject), mysql and the DB
itself. The problem was found by Toshio after an hour of debugging the
internals of the libraries, and our mysql bindings need updating.
Since this is a RHEL box, we can't 'just' push an update, so we'll
investigate how to move Tx to a Fedora box and probably update it to
the newer version.

The issue affects folks with Unicode characters in their names on the
Fedora Account System. Until we have a fix published (might take some
days), people from this group who need to submit translations before
the fix, will need login to FAS (admin.fpo/accounts) and change their
name to only contain ascii letters.

Once again, I'll humbly ask everyone to use the appropriate channels
to report bugs and issues. For issues like this, which our systems are
involved, we usually resolve them on IRC on #fedora-l10n and
#fedora-admin by pinging people. If noone is around, a bug report or
ticket on the Infra Trac will do. For issues on the configuration of
DL and Tx, a bug report and a ping on IRC is the best way.


Dimitris Glezos
Jabber ID: glezos at jabber.org, GPG: 0xA5A04C3B

"He who gives up functionality for ease of use
loses both and deserves neither." (Anonymous)

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