help desk software

[M3 Freak]

On Tue, 2004-04-06 at 13:20, redhat wrote:
> Anybody out there familiar with some helpdesk software?  I found some
> called "teacup" that runs as a cgi and used Postgres but I wanted to see
> if I could find something that was PHP/MySQL based.  Any ideas out
> there?
> thanks

We use Request Tracker - it's great.

www.bestpractical.com

HTH,

Kanwar
Systems Aligned Inc.
www.systemsaligned.com