Problems with ISP's smtp server?

Randy Kelsoe randykel at swbell.net
Fri Feb 6 22:02:16 UTC 2004


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I am using Mozilla Mail, and it has been working perfectly until
Wednesday. I have been using smtp.sbcglobal.net for my smtp server, and
have not made any changes recently. Starting Wednesday, every time I try
to send an email, I get the normal delivery progress window, and it says
the mail gets delivered. Another window then pops up and says message
delivery failed, and that it was because connecting to the smtp server
failed. The messages do get through, but I have to close the compose
window, and the sent message does not get put in my Sent folder. I have
tried Mozilla Mail on an XP machine, and I see the exact same behavior.

Trying evolution, the message gets delivered, but I get an error:

"Error while performing operation:
RSET response error: Operation now in progress"

Using Outlook Express on XP works fine. I have called my ISP, and they
claim they have made no changes recently. They also said since it works
with OE, it's not their problem.

Running ethereal, it looks like the smtp server disconnects before
Mozilla Mail sends the "Quit" command, and before evolution sends the
"RSET" command. OE sends an "EOM:" after the smtp server has
disconnected, but does not seem to care.

Has anyone else seen this, or does anyone have any ideas for a
workaround? I suspect it's a problem with the smtp server.....
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