Why questions don't get answered, or "No, I've already RTFM, tell me the answer!"

[Ow Mun Heng]

On Wed, 2005-12-28 at 19:58 -0800, Charles Heselton wrote:

> > [mailto:fedora-list-bounces at redhat.com] On Behalf Of Charles Howse


> *Most* people answer, if they know.  Or
> point if they can.  What I've found, is that at least 2 out of 3
> times, when I go to google someone's problem, the answer is usually
> in the top 10 links found.  For people that are particularly active
> on lists, this can be frustrating.  

yes. This is very true. And bear in mind that perhaps as much/as less as
50% of people in this list actually do take the time to solve the issues
for you. They're not support staff but they do it out of wanting to
help.

The manner in this the question is asked is also pertinent to getting
some answers. eg: They would have liked for the OP to at least have
researched the question by themselves (no spoon feed) with a min of
google (though of course the sequence/choice of search parameters will
make/break the query) and perhaps some archive searching. (eg: like me,
I have like 2 years worth of List archive which I consult before
shooting an email to the list. That and the fact that I don't have I-net
access at work, (only email ), so I make that clear as well.)


That's my 2 cents.