HP656C printing blank pages
John and Grace Lew
aineverfail at yahoo.com
Wed Jan 5 10:30:15 UTC 2005
Thanks David,
Well, this time I got stuck at step 3. See my trace
below. I looked for syslog files, and only found 1
which was updated today, and it was empty! Any ideas?
ptal-init reports that it is for OfficeJet, yet mine's
a DeskJet - is this a problem?
Thanks, John.
----
[root at localhost /]# usr/sbin/ptal-init setup
Stopping the HP OfficeJet Linux driver.
----------------------------------------------------------------------
This program manages devices controlled by the HP
OfficeJet Linux
driver (hpoj). It attempts to probe your computer for
local parallel-
and USB-connected devices, and allows you to specify
network addresses
for remote JetDirect-connected devices.
If you experience any difficulties in detecting your
device(s), then
refer to the hpoj documentation for troubleshooting
information.
----------------------------------------------------------------------
Currently defined device names ([*]=default):
(none)
----------------------------------------------------------------------
Probe for parallel-connected devices ([y]/n)? n
----------------------------------------------------------------------
Probe for USB-connected devices ([y]/n)? y
Probing "/dev/usb/lp0"...
*** Found "DESKJET 656C" but failed to communicate
with it!
*** Elapsed time for this attempt was 6 second(s).
*** Check syslog file for ptal-mlcd error
messages.
*** See hpoj documentation for troubleshooting
information.
Probing "%005%002"...
No device found.
Probing "%005%001"...
No device found.
Probing "%004%001"...
No device found.
Probing "%003%001"...
No device found.
Probing "%002%001"...
No device found.
Probing "%001%001"...
No device found.
----------------------------------------------------------------------
Press <Enter> alone to continue, or if you would like
to add a
JetDirect-connected device, then enter its
dotted-decimal
IP address or hostname here --->
----------------------------------------------------------------------
Done updating device configuration files stored under
/etc/ptal.
If you make manual changes to those files, then be
sure to run
"usr/sbin/ptal-init start" so they will take effect.
----------------------------------------------------------------------
Starting the HP OfficeJet Linux driver.
No hpoj devices have been configured.
As root, run "usr/sbin/ptal-init setup".
[root at localhost /]#cd ptal
[root at localhost ptal]# ls
ptal-printd-like
[root at localhost ptal]# cat ptal-printd-like
# ptal-init tells ptal-printd to use this file as a
template for the
# security settings (mode, owner and group) for the
named pipes in
# "/var/run/ptal-printd". The actual contents of this
file are
# ignored. It was originally created on Tue Jan 4
05:11:46 EST 2005
# based on "/dev/lp0".
[root at localhost ptal]# cd /
[root at localhost /]# find . -name syslog
./var/lock/subsys/syslog
./etc/sysconfig/syslog
./etc/logrotate.d/syslog
./etc/rc.d/init.d/syslog
[root at localhost lew]# cd /
[root at localhost /]# ll /var/lock/subsys/syslog
-rw------- 1 root root 0 Jan 5 19:46
/var/lock/subsys/syslog
[root at localhost /]# ll /etc/sysconfig/syslog
-rw-r--r-- 1 root root 454 Aug 3 08:33
/etc/sysconfig/syslog
[root at localhost /]# ll /etc/logrotate.d/syslog
-rw-r--r-- 1 root root 228 Aug 3 08:33
/etc/logrotate.d/syslog
[root at localhost /]# ll /etc/rc.d/init.d/syslog
-rwxr-xr-x 1 root root 1369 Aug 3 08:33
/etc/rc.d/init.d/syslog
> John,
> Well you have no connection problems so its the
configuration,you
> have the required rpms
> in hpoj,hpijs,the /etc/sysconfig/hwconf 'driver
unknown'is normal as
> hardware is detected before
> software drivers are loaded.
> The way I try and fix mine it is to:-
>
> 1) delete all your printer queues [so many cloud the
issue and confuse
> for one printer] and close your
> printer configuration
> 2) as root run 'ptal-init setup'
> 3) when asked by ptal for a <queue name> use [for
example] HP-656c and
> just use 'enter' to all others,
> when complete you "should" see 'mlc:usb:<queue
name>' as default
> device.
> 4) start up printer configuration and the <queue
name> "should" be
> under
> the queue name less 'mlc:usb'
> 5) When the set up is complete use the 'cups test
page' in 'Test'.
>
> Good luck david
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