Bugzilla, RT3 and Trac

Ralf Corsepius rc040203 at freenet.de
Mon Jul 17 13:12:50 UTC 2006

On Mon, 2006-07-17 at 08:06 -0500, Les Mikesell wrote:
> On Mon, 2006-07-17 at 05:33, Ralf Corsepius wrote:
> > Well, the way rt is packaged in FE is supposed to be compliant to the
> > FHS, GCS, the Fedora Packaging Guidelines, and is a valid rt3
> > configuration without any special tweaks applied.
> > 
> > If "add-ons" can't cope with it, they are simply bugged.
> OK, but given a choice between a working program and following
> today's fashion in file locations, I'll stick to the working
> version, thank you.
Well, your fault ... I won't hinder you from your mistakes.

>  To that end it would be helpful if you
> could bundle the perl module dependencies in some way that
> would allow them to be installed with an RPM while using
> the stock rt3 version instead of the packaged one.

> > > The Centos version
> > First of all, I don't care what Centos OS does ... also, I could not
> > find any package on centos.org, so I presume you are referring to a 4th
> > party packaging something.
> Yes, as documented in the expected place - linked from
> http://wiki.bestpractical.com/index.cgi?InstallationGuides
> along with all the other packaged versions.  You don't have
> to guess about it.
Feel free to use them, ... I will not.

> > >  also has a separate rt-mail-dispatcher package
> > > that lets you set up rt.yourdomain.com 
> > 
> > This would require to setup a virtual domain and to somehow reflect this
> > virtual domain to DNS. This is way beyond what any rpm can do and will
> > always require manual sysadmin intervention.
> > 
> > > and then mail to
> > > queuename at rt.yourdomain.com without having to add aliases
> > > for every queue.
> > I strongly doubt this rpm to be functional. 
> It requires a DNS name and configuration in sendmail to
> accept that name (as does any mail host). 
You seem to be missing that this would require to propagate the virtual
domain's DNS entry to the DNS server!

If your DNS server is local, this isn't much of a problem, if your DNS
server is configured to carry it, this isn't much of a problem, but if
your DNS server doesn't yet carry it, there is nothing an rpm can do

You will have to do it manually - Nothing in FE's rt3 rpm prevents you
from doing so. It's just that it's impossible to make this work
out-of-the-box, and therefore it's impossible for rpms to do so.

>  If you don't do it this way
> you have to add pipe-to-program aliases for every queue
> you create.
Right,  but .. remember, "many roads lead to Rome" ...


More information about the users mailing list