HP warranty

alan alan at clueserver.org
Mon Aug 20 23:12:27 UTC 2007


On Mon, 20 Aug 2007, Michael W Cocke wrote:

>
> I've heard of that and worse from HP.  What possessed you to go buy a
> computer without asking around first?  If I were ever to actually
> purchase a system (I purpose build everything - I can't afford
> downtime and no one in their right mind sells 3.5 Tb servers cheap)
> I'd buy a Dell.  HP and Sony are trash.

I have never had that problem.  I have a three year extended warrenty with 
HP and they have never given me flack about running Linux.  This is on a 
laptop, not a server however.  They do wipe the drive and install an 
unpatched version of Windows on it every time I send it in.  I have a bare 
drive for that reason.


>
> Mike-
>
>
> On Mon, 20 Aug 2007 15:58:12 -0700, you wrote:
>
>> For the past  couple of months I have  been having intermittent, serious
>> problems  with  my  firewall/gateway  machine which  have  disrupted  my
>> network (especially  email) which caused  me to get suspended  from this
>> list.
>>
>> The  end result was  the replacement  with an  unused system  which then
>> suffered a catastrophic disk failure,  and resulted in my purchase of my
>> first complete system from a  major vendor, HP.  Before this acquisition
>> I spent  the past 20 years getting  parts from Fry's and  other Bay Area
>> stores, and assembling systems on my  own.  When I tried to register the
>> hardware I had some problems  relating to the failure of Internet access
>> to an  HP computer  system.  I called  the tech  support line to  do the
>> thing, but I aborted this call when  I was told by a tech support person
>> AND his supervisor  that I would be ineligible  for tech support because
>> about the  first thing  I did with  the system  was blow away  Vista and
>> installed Fedora Linux (FC6, not F7 or F8).
>>
>> I am  interested in discovering whether  others have heard  of this crap
>> and how people were able to deal with this issue.
>>
>> dlg
>>
>> David L. Gehrt				Land Line:	805.541.2390
>> 1865 Wilding Lane			Cell phone:	805.704.5890
>> San Luis Obispo, CA 93401-3044		Email:		dlg at inanity.net
>>
>>
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