Infrastructure status, 2008-08-16 UTC 1530

Steve Repo scmuser at gmail.com
Tue Aug 19 09:19:41 UTC 2008


On Tue, Aug 19, 2008 at 2:29 PM, Ralf Corsepius <rc040203 at freenet.de> wrote:

> On Tue, 2008-08-19 at 18:04 +0930, Tim wrote:
> > On Mon, 2008-08-18 at 10:15 -0800, Jeff Spaleta wrote:
> > > Is the annouce list the best thing we can do?
> >
> > Well, those who *want* to know these things,
> "Wanting to know" isn't the problem.
>
> Communicating the appropriate pieces of information to the appropriate
> audiences in appropriate time is the problem.
>
> E.g. "ordinary" users do not need to know if e.g. the buildsystem is
> down, however they would have to know about which precautions to take to
> protect their systems in case malicious/compromised packages should have
> hit the repos and need to be informed when the "danger is over".
> For such cases, sending emails to an announce list hardly is an
> appropriate means, because one can't expect ordinary users to be
> subscribed.



You cannot expect a non-tech enduser to be even aware such lists exist.  I'd
expect tech-savvy and administrators to subscribe to such lists.

A message such as "There has been a problem with update service. Click here
for detailed information (link to the website with the notice)" when yum
update is performed is appropriate,

Steve
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