Printer problem

Richard Shaw hobbes1069 at gmail.com
Thu Apr 8 17:50:35 UTC 2010


I have been having printing problems on and off for a while and
usually fiddle with it and get things to work (temporarily
apparently). I try restarting CUPS, unplugging and replugging the USB
cable, etc.

System is F12 x86_64 connected to a HP Photosmart C5580
(Printer/scanner/copier). Scanning has always worked flawlessly. I
booted my XP virtual machine and could not find any errors in the
toolbox but the HP drivers for linux have said the ink is low ever
since I changed out the cartridges (w/ new HP cartridges.) It does not
say which one is apparently low.

I've also gotten messages that the backend failed, last time that
happened replugging the USB cable seemed to fix it. I don't think it's
a cable problem since the scanner always works. I know at one point
there was a problem with the printer being detected correctly on boot
up but that was fixed some time ago.

Here is some output from /var/log/messages:

Apr  4 21:57:15 hobbes Photosmart-C5500-series: prnt/hpijs/hpcups.cpp
156: unable to set Quality=0, MediaType=5, ColorMode=2, err=2
Apr  4 21:57:15 hobbes Photosmart-C5500-series: prnt/hpijs/hpcups.cpp
158: following will be used Quality=0, MediaType=0, ColorMode=2,
Apr  4 21:57:39 hobbes Photosmart-C5500-series: prnt/hpijs/hpcups.cpp
682: hpcups: returning status 0 from main
Apr  5 09:06:24 hobbes hpcups[15344]: prnt/hpcups/HPCupsFilter.cpp
361: DEBUG: Bad PPD - hpPrinterLanguage not found
Apr  5 09:06:24 hobbes hp[15345]: prnt/backend/hp.c 847: ERROR: null
print job total=0
Apr  6 06:32:25 hobbes hpcups[19263]: prnt/hpcups/HPCupsFilter.cpp
361: DEBUG: Bad PPD - hpPrinterLanguage not found
Apr  6 06:32:25 hobbes hp[19264]: prnt/backend/hp.c 847: ERROR: null
print job total=0
Apr  7 06:33:35 hobbes hpcups[31289]: prnt/hpcups/HPCupsFilter.cpp
361: DEBUG: Bad PPD - hpPrinterLanguage not found
Apr  7 06:33:35 hobbes hp[31290]: prnt/backend/hp.c 847: ERROR: null
print job total=0
Apr  8 06:29:48 hobbes hpcups[4022]: prnt/hpcups/HPCupsFilter.cpp 361:
DEBUG: Bad PPD - hpPrinterLanguage not found
Apr  8 06:29:48 hobbes hp[4023]: prnt/backend/hp.c 847: ERROR: null
print job total=0
Apr  8 08:26:25 hobbes hpcups[5007]: prnt/hpcups/HPCupsFilter.cpp 361:
DEBUG: Bad PPD - hpPrinterLanguage not found
Apr  8 08:26:25 hobbes hp[5008]: prnt/backend/hp.c 847: ERROR: null
print job total=0
Apr  8 11:15:11 hobbes hpcups[7919]: prnt/hpcups/HPCupsFilter.cpp 361:
DEBUG: Bad PPD - hpPrinterLanguage not found
Apr  8 11:15:12 hobbes hp[7920]: prnt/backend/hp.c 847: ERROR: null
print job total=0
---

Any ideas?

Thanks,
Richard


More information about the users mailing list