Possible cups/hplip bug?

[Richard Shaw]

Hopefully someone can tell me definitively if this is a bug or not.

I've been having a lot of trouble getting my CD/DVD printing to work
properly in F12 after having it work perfectly in F11 on my HP
Photosmart C5580. I've re-tweaked the glabels template and can get it
pretty close but no matter what I do the printer always complains that
there is a media mismatch which I can choose to ignore and have it
print anyway.

I have three printer queues setup, one for regular printing, one for
CD/DVD printing, and one for photo printing. I have verified that the
settings for both tray and media type are properly selected in the
cups web interface in case there was a problem with
system-config-printing, which there does not appear to be. However,
when I look at my page log I see the following:


HP-Photosmart-C5580-DVD 124 richard [18/Apr/2010:17:47:27 -0500] 1
1INFO: - localhost glabels job #2 na_letter_8.5x11in -
HP-Photosmart-C5580-DVD 125 richard [18/Apr/2010:17:50:44 -0500] 1
1DEBUG2: - localhost glabels job #3 na_letter_8.5x11in -
HP-Photosmart-C5580-DVD 126 richard [18/Apr/2010:17:52:26 -0500] 1
1DEBUG2: - localhost glabels job #1 na_letter_8.5x11in -
HP-Photosmart-C5580-DVD 127 richard [18/Apr/2010:17:54:59 -0500] 1
1STATE: - localhost glabels job #1 na_letter_8.5x11in -
HP-Photosmart-C5580-DVD 128 richard [18/Apr/2010:17:56:00 -0500] 1
1DEBUG2: - localhost glabels job #1 na_letter_8.5x11in -
HP-Photosmart-C5580 129 richard [18/Apr/2010:18:07:31 -0500] 1
1DEBUG2: - localhost glabels job #1 - -
HP-Photosmart-C5580-DVD 130 richard [18/Apr/2010:18:07:58 -0500] 1
1STATE: - localhost glabels job #2 na_letter_8.5x11in -
HP-Photosmart-C5580 131 richard [18/Apr/2010:18:09:40 -0500] 1
1DEBUG2: - localhost glabels job #1 - -
HP-Photosmart-C5580 132 richard [18/Apr/2010:18:10:51 -0500] 1 1STATE:
- localhost glabels job #1 - -
HP-Photosmart-C5580-DVD 133 richard [18/Apr/2010:18:20:54 -0500] 1
1DEBUG2: - localhost glabels job #1 na_letter_8.5x11in -
HP-Photosmart-C5580-DVD 134 richard [18/Apr/2010:18:41:20 -0500] 1
1DEBUG2: - localhost glabels job #1 na_letter_8.5x11in -
HP-Photosmart-C5580-DVD 135 richard [18/Apr/2010:18:47:06 -0500] 1
1STATE: - localhost glabels job #1 na_letter_8.5x11in -
HP-Photosmart-C5580-DVD 136 richard [18/Apr/2010:18:53:37 -0500] 1
1DEBUG2: - localhost glabels job #1 na_letter_8.5x11in -
HP-Photosmart-C5580-DVD 137 richard [18/Apr/2010:18:57:09 -0500] 1
1DEBUG2: - localhost glabels job #1 na_letter_8.5x11in -
HP-Photosmart-C5580-DVD 138 richard [19/Apr/2010:20:38:00 -0500] 1
1DEBUG2: - localhost glabels job #1 na_letter_8.5x11in -
HP-Photosmart-C5580-DVD 139 richard [19/Apr/2010:20:39:50 -0500] 1
1DEBUG2: - localhost glabels job #1 na_letter_8.5x11in -
HP-Photosmart-C5580-Photo 140 richard [19/Apr/2010:20:41:54 -0500] 1
1STATE: - localhost (stdin) na_letter_8.5x11in -
---

It appears that no matter which queue I use, it uses 8.5x11 regardless
of my print settings. As you can see from the log I also tried
printing a photo with the same problem (and same complaint from the
printer about media size).

Anyone have and ideas?

Thanks,
Richard