help verifying a site using Firefox

[Rick Stevens]

On 02/08/2010 01:45 PM, Mike Wright wrote:
> Hi all,
>
> I'm currently on f10 using their firefox 3.0.15 build to which I've
> installed firebug.  I don't know whether firebug or firefox is the
> culprit but the site displays correctly using Galeon and Chrome (with
> firebug).  I'd like to determine if it's the site's problem or that of
> Firefox/Firebug but it smells like a bug in the site's javascript.
>
> The problem occurs when I try to use CapitalOne's web site.  It has
> worked mostly well since 2007 but been on the fritz for a couple of
> months now.
>
> <you gotta be kidding>
> Unfortunately, CapitalOne's help line is in India, their phone system
> sucks (probably do-it-yourself voip with asterisk and really cheap
> headsets: can't hear them, fades in and out, is mostly unintelligible
> but my neighbors can hear their on-hold music) and they keep insisting
> that I use IE.  Oh, and since I can't login they will take my payment
> via telephone and to verify my payment I should login.  WTF?  It seems
> their tech support is in desperate need of tech support :/
> </you gotta be kidding>
>
> Since I can't count on them for help I'm turning to you.
>
> Would somebody be so kind as to try this link using Firefox (preferably
> 3.0.15) and let me know their result?
>
>       https://servicing.capitalone.com/c1/login.aspx
>
> There is supposed to be a login block on the left side of the page.

Works for me.
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- Rick Stevens, Systems Engineer                      ricks at nerd.com -
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