[Follow up] Re: help verifying a site using Firefox

[Mike Wright]

Mike Wright wrote:
> Hi all,
> 
> I'm currently on f10 using their firefox 3.0.15 build to which I've 
> installed firebug.  I don't know whether firebug or firefox is the 
> culprit but the site displays correctly using Galeon and Chrome (with 
> firebug).  I'd like to determine if it's the site's problem or that of 
> Firefox/Firebug but it smells like a bug in the site's javascript.
> 
> The problem occurs when I try to use CapitalOne's web site.  It has 
> worked mostly well since 2007 but been on the fritz for a couple of 
> months now.
> <snip />
> Would somebody be so kind as to try this link using Firefox (preferably 
> 3.0.15) and let me know their result?
> 
>      https://servicing.capitalone.com/c1/login.aspx
> 
> There is supposed to be a login block on the left side of the page.

Firstly, thanks to everybody who took the time to help.

I, too, got a javascript is not installed error but I know for a fact 
that it's there because I use it extensively.

I disabled firebug and firephp: that was not the culprit.  So I 
re-enabled them and used them to see what I could see.  I saw a lot.

Using the element inspector I hovered over the area where the login box 
was supposed to appear and it "lit up": that means it's there. 
Exploring deeper I found an <iframe> that was set to display: none; 
however, it did contain the login form, so I did a little inline html 
editing and changed it to display: block and voila', there it was and it 
was functional.

Looking at the site's javascript I found it erroring out on something 
called busybox as undefined.  That is definitely an error but whose I 
don't know.  Is busybox supposed to be native to the browser or is it a 
piece of cap1's js?  That I can't tell you.

But at least I can force the site to behave by modifying their content 
"on the fly".  Bet they never anticipated somebody doing that ;D