[F13] thunderbird-3.1.1-1 won't restart

Joachim Backes joachim.backes at rhrk.uni-kl.de
Fri Jul 23 06:59:34 UTC 2010


On 07/23/10 08:25, g wrote:

Hi Geleem,

many thanks for your great help: Starting thunderbird in safe mode and 
then disabling all extensions, then enabling the extensions step for 
step did the trick.

Kind regards

Joachim Backes

> Joachim Backes wrote:
>
>> having big problems with the new thunderbird-3.1.1-1: After exiting a
>> running thunderbird-3.1.1-1 and starting it again, nothing happens: No
>> error message or something similar. Logging out or restart does not
>> help. I had to downgrade thunderbird for getting it to run again.
>
> check your profile directory, /home/username/.thunderbird/*.default/,
> for a file 'lock'.
>
> if there delete it and try again.
>
> if not there, from a terminal, enter
>
>    thunderbird
>
> press<enter>, watch for error message.
>
> if none and does not open, enter
>
>    thunderbird -safe-mode
>
> to see if it will start. this is a 'safe mode' which disables extensions.
>
> watch for error message.
>
> if starts:
>
> 1] in menu bar;
>
>    tools>  error console>  all
>
> look at errors for help. if any, post back.
>
>
> 2] if it starts, in menu bar, select 'tools>  add-ons' to open
> 'add-on' window.
>
> highlight 'extensions', click 'find updates' button at bottom, apply any
> updates.
>
>
> 3] if it starts, then on menu bar, select 'tools>  add-ons' to open
> 'add-on' window.
>
> disable _all_ add-on, close thunderbird, try to start from desktop.
>
> if thunderbird starts, open 'add-on window' again, enable 1/2 of your
> add-ons, close window, close thunderbird.
>
> try to start from desktop. if starts, open add-on window again, enable
> 1/2 remaining extensions, close 'add-on window', close thunderbird,
> try to open from desktop again.
>
> repeat until thunderbird will not start from desktop.
>
> when thunderbird does not start, open in 'safe mode' from terminal, as
> above, open 'add-on' window, disable last 1/2 that you enabled, close
> window, close thunderbird.
>
> open thunderbird from desktop, open 'add-on' window, enable 1 add-ons in
> failed group, close 'add-on' window, close thunderbird.
>
> open from desktop and repeat above until you find bad/incompatible add-on.
>
> leave this add-on disabled until updated version is available.
>
>
> also, see;
>
>    http://kb.mozillazine.org/Updating_extensions
>
> in addition, you can enter your add-on names at;
>
>    https://addons.mozilla.org/en-US/thunderbird/
>
> to check to see if they are compatible for your version.
>
>
> questions?
>
>
>


-- 
Joachim Backes <joachim.backes at rhrk.uni-kl.de>

http://www.rhrk.uni-kl.de/~backes

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