Improving the list climate [was Re: Fwd: Fedora Weekly News 228]
craigwhite at azapple.com
Fri Jun 4 03:56:45 UTC 2010
On Thu, 2010-06-03 at 23:11 -0400, Máirín Duffy wrote:
> On Thu, 2010-06-03 at 16:56 -0700, Craig White wrote:
> > George - I think that you are very offensive towards people who
> > volunteer their time. It's easy to understand why Fedora contributors
> > don't actually want to participate on the user lists and get abused by
> > unappreciative, sarcastic and combative users.
> How do we fix this?
> - moderation?
> - a code of conduct?
> - ?
> I've found some of the behavior of a few on this list to be quite
> embarrassing. To me, it seems an alien island in the middle of the
> Fedora community that I know to be a genuinely warm, friendly, and
> welcoming place.
> Do we want new users to witness this kind of behavior? They are directed
> towards this list right now via a number of different pointers. My team
> is planning to redesign the Fedora website for Fedora 14, and I'm not
> sure we can in good conscience continue to point new users to this list
> Does anyone have any ideas on how to improve this situation? We've had a
> small few but notable trolls in the past 6 years on the Fedora
> art/design lists, and the one solution that seemed to work best was
> placing badly-behaving folks on moderation for a few weeks. I don't know
> if that would be the appropriate solution here, though. For example, do
> we have anyone willing to take on the responsibility of moderating?
you can't make people behave so the better notion is to try to ignore
them or get a thick enough skin to shout them down without losing your
own cool - as in calling people names.
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