bad HD sectors

[Dave Ihnat]

On Sun, Jun 20, 2010 at 09:28:46AM -0700, JD wrote:
> I tried to file for an rma, but the serial num and the part num
> were unrecognizable by the support site. Strange!!
> I had mistakenly stated that the drive was a WD. It is actually
> a seagate, and the seagate site did not recognize the serial number.
> Tried many times, to  no avail.

Seagate and WD are one now.  Look carefully at the site--it's not the
most intuitive in how it asks for part number and serial number.  It
does work--unless your drive is registered with them as an OEM-provided
drive.  Even then, it'll say so.

If you still can't get it, you could post (or send directly to me, if
that's too public for you) the serial and part numbers.

G'luck,
--
	Dave Ihnat
	dihnat at dminet.com