horsley1953 at gmail.com
Fri Jun 25 19:56:07 UTC 2010
On Fri, 25 Jun 2010 15:06:49 -0430
Patrick O'Callaghan wrote:
> every message you see on these systems quote the entire thread in every
> message. Lose lose lose.
That seems to have developed from rancidly bad email customer support
systems which couldn't be bothered to keep track of old mail. You had
to always quote the complete previous message because the old mail
you sent them had already been forgotten :-(.
(Of course that technique did allow you to subtly edit their previous
responses in your quoted mail to make them look like even bigger
idiots than they already were :-).
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