I think we need a discussion

[Peter G.]

Fernando Cassia wrote:

> Google is the best example... they
> change features, move user interface elements around without any
> questions to the users, and remove features just because they can.
And what is most frustrating is that there is no way to talk to them. Any effort 
at assistance or input results in the user being directed to a user forum to 
discuss with other users. What good is that supposed to do? :-)